Billing Terms and Conditions

Welcome to kedrf.shop! This Billing Terms and Conditions agreement governs all financial transactions and payment methods accepted on our store. By placing an order for our silicone drain clog remover, you agree to the payment terms outlined below.

Business Legal Name: TME CREATIVE PTY LTD Authorized Representative: KATE NAUDE Store Identity & Domain: kedrf.shop Official Customer Support Email: support@kedrf.shop Direct Customer Support Hotline: +61 468258219 Physical Business Address: SYDNEY, 2000, New South Wales, Australia Primary Trading Currency: United States Dollar (USD) Social Security Number / Tax ID Field: [Insert SSN/EIN here for account verification]

Payment Methods and Security

We accept secure payments through trusted gateways compatible with the Shopify platform. You can purchase our products using the following methods:

  • Credit/Debit Cards: Visa, MasterCard, American Express, and Discover.
  • Digital Wallets: Apple Pay, Google Pay, and Shop Pay (where available).

All financial transactions are encrypted using Secure Sockets Layer (SSL) technology to ensure your personal and payment details are kept 100% safe. We do not store your full credit card information on our servers.

Pricing and Taxes

  • Currency: All prices on the store are displayed and transacted strictly in United States Dollars (USD).
  • Sales Tax: Applicable sales taxes for orders delivered within the United States will be calculated and added automatically at checkout based on state and local regulations.
  • No Hidden Fees: The final checkout total includes the product cost and applicable taxes. We offer Free Shipping cross the United States, meaning no hidden handling or shipping fees will be added.

Authorization and Order Verification

By completing a transaction on our Site, you authorize TME CREATIVE PTY LTD to charge the specified amount to your selected payment method. We reserve the right to cancel any order if we detect signs of unauthorized usage, fraud, or high-risk activity through Shopify’s internal fraud filtering system.

🕒 Time Zone Guide for Billing Support & Contact Us

Please note that our corporate entity is headquartered in Sydney, Australia (AEST/AEDT), while our store currency and advertising are tailored specifically to the United States (EST/PST) market.

When creating or visiting our Contact Us page to resolve critical billing issues, unauthorized charges, or refund verifications, please refer to the following time zone alignment to ensure immediate phone or live support:

  • United States Market Hours (EST): Sunday - Thursday | 7:00 PM - 3:00 AM (Next Day)
  • Australian Operational Hours (AEST): Monday - Friday | 9:00 AM - 5:00 PM

For the fastest assistance with invoices, billing discrepancies, or cancellation requests, we highly recommend contacting our support team via email at support@kedrf.shop. All email inquiries regarding payments are thoroughly reviewed and responded to within 12 to 24 hours.